Your statement will reflect a charge from All American Swim Supply, rather than from Ride1.net.

Shipping to countries other than the U.S.:
Please allow five extra business days to process.
You will be responsible for all shipping costs.
Payment for product and shipping must be cleared before we will ship.

Free shipping is valid for orders over $100.00 for the lower 48 continental United States only. Free shipping does not include additional handling fees for oversized items*.

 *Oversized items:Case quantities of oils or chemicals,bike stands, tires, gear bags,etc.

Additional handling fees will not show in cart during checkout. Additional handling fee will be applied during shipping.

If you are not in the lower 48 continental United States, we will inform you by email of the amount your shipping will cost. This will not show up when you place your order.

If the order is not over $100 we will specify shipping when you place your order.

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Please follow these steps to return an item for a refund:

1. Please enclose your original invoice with your package.

2. Securely package the item(s) to be returned. Items received damaged due to improper packaging, by the customer, will not be eligible for a refund, and will be shipped back to the customer at their cost.

3. Return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a package tracking number.

Please Note:

• Shipping charges are not reimbursable.

• All returns will be credited to the original form of payment.

• If you are receiving a credit card refund, please allow up to two billing cycles for your credit to appear.

• Please return merchandise within 30 days of receipt to ensure proper credit.

• We cannot accept opened or used merchandise. Merchandise must be in original packaging, with all tags, and in excellent condition.
  

• Not all products/situations qualify for a refund. Unaccepted items will require return shipping to be paid by customer.

• Shipping charges will be applied to orders which receive free shipping and the returned items cause the order total to fall below the free shipping amount.

• Credit will be given at the price merchandise is when returned.
  

Send returns to:
    Shopride1.com
    Attn: Returns Dept.
    1604 State Stree
    Florence, AL 35633